Web & Software

What Is Online Payment and a Virtual POS?

Updated: 4 June 2026
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Short answer

A virtual POS is a payment infrastructure provided by your bank and integrated into your website. The customer enters their card details, the bank approves the transaction, and the amount lands in your account — just like a physical terminal at a shop, but over the internet. 3D Secure adds a security layer to this process: the customer receives an SMS during checkout to verify their identity.

What Is a Virtual POS?

You already know the physical POS terminal — the card reader at the checkout. A virtual POS is exactly that, but for the internet. Through a payment screen embedded in your website, your customers can pay by credit or debit card. The payment lands directly in your bank account.

How Does the Payment Process Work?

  • The customer selects a product or service and proceeds to the payment page.
  • They enter their card details: number, expiry date, and CVV.
  • The bank checks whether the card is valid and the balance is sufficient.
  • If 3D Secure is active, a verification code is sent to the customer's phone.
  • Once the code is confirmed, the amount is transferred to your account and the customer receives an order confirmation.

What Is 3D Secure and Why Does It Matter?

3D Secure adds a second identity verification step during payment. After entering their card details, the customer receives an SMS or app notification from their bank and confirms it. Without this step, someone using a stolen card could make a payment — and if disputed, the liability could fall on you. With 3D Secure active, that liability shifts to the bank. So you are protecting both your customer and yourself.

3D Secure is offered as standard by most banks in Turkey and is recommended for e-commerce sites. It both increases customer trust and significantly reduces the risk of fraudulent transactions.

How Does Instalment Support Affect Sales?

Virtual POS systems from banks usually support instalment payments. When a customer can split a purchase into three or six payments, they find it easier to decide — because they are not deferring the cost, just spreading it. Instalment options are especially effective for products priced above 1,000 TL. Commission rates vary by bank and number of instalments, and this cost is typically borne by the seller.

Setting up a virtual POS requires two things: an agreement with the bank and a technical integration into your site. Even if the bank approves the agreement, you cannot accept payments without the integration. Planning both steps together avoids unnecessary delays.

Who Needs It?

  • You sell products or services through your website.
  • Your customers want to pay upfront rather than on delivery.
  • You have sales that cannot be settled at the door — reservations, subscriptions, or digital content.
  • You already accept bank transfers but want to add a customer-friendly card payment option.

Frequently asked questions

Which bank should I apply to for a virtual POS?

Most major banks in Turkey offer virtual POS services. It makes sense to start with the bank where you hold your business account; you can then compare commission rates and application requirements. The integration side is handled by the team developing your website.

How much is the virtual POS commission?

Commission rates vary by bank, sector, and number of instalments. Single-payment transactions are typically charged between 1.5 and 3 percent; the rate increases for instalment payments. You will need to speak directly with your bank for exact figures.

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